LEGAL
Terms & Conditions
Last updated: 28 October 2026
1. Seller
The seller and operator of The Anxiety Method is Martin Macko EldoTheMaestro, Michalská 9, 811 03 Bratislava-Staré Mesto, Slovakia, Business ID (IČO): 56952023, Tax ID (DIČ): 1128629502, email: help@theanxietymethod.com, phone: +421 902 610 914 (the “Seller”).
2. Products
The Seller offers digital self-development products under The Anxiety Method brand. Two options are currently available. Both are one-time purchases with no recurring subscription fee.
The Method is a digital action system. It includes the 30-Day Action Reset, the Quick Start Protocol, the Situation Playbook, the Action Generator, the 8-Part Action System, 11 video lessons and four bonus tools (Replay Loop Breaker, Body Control Protocol, 3-Minute Audio Reset and Scene Mode), as described on the sales page at the time of purchase.
The Method + Private Community includes everything in The Method plus access to a private online community hosted on Discord. As described on the sales page, the community currently includes weekly live group calls, weekly challenges and check-ins, and the opportunity to ask the author questions directly inside the community.
The exact contents, features and price of each option are those shown on the sales page and at checkout when the order is placed.
3. Lifetime access
“Lifetime access” to The Method means that the customer may keep and use the purchased digital content for personal use without any further payment, and that the Seller will keep the access provided with the purchase available for as long as The Anxiety Method product is operated by the Seller. Customers are encouraged to keep a copy of downloadable materials.
“Lifetime community access” means ongoing access without a recurring subscription fee for as long as the private community remains operated and available by the Seller. It does not guarantee operation of the community for the natural lifetime of the customer.
4. Live calls, challenges and Q&A
Weekly live group calls, challenges, check-ins and Q&A are provided as part of the community on a reasonable-efforts basis. Their schedule, format and frequency may change, and an individual session may occasionally be moved or cancelled. Missing a session does not entitle the customer to a refund, but this does not limit any mandatory consumer rights if the community service as a whole materially does not conform to what was promised.
5. Ordering, prices and payment
Prices are shown in EUR and are one-time payments. Payment is processed through Stripe, including card, Apple Pay and Google Pay where available. An order becomes binding when the customer completes the payment process. The Seller may reject or refund an order where required by law, where payment fails, or where fraud or misuse is reasonably suspected.
Special or introductory prices may be limited to a stated number of customers or to a limited time. The Seller may end a special price once that limit is reached. The price that applies is the price shown at checkout when the order is completed.
6. Delivery
After successful payment, a link to a private download page with the files and video lessons of The Method is sent electronically to the email address supplied during checkout. For The Method + Private Community, the community invitation is sent to the same email address. The customer is responsible for entering a functioning email address and checking spam or promotions folders. If access does not arrive, the customer should contact the Seller so it can be resent.
For security, the access link to the download page is valid for 3 days. After it expires, the customer can request a fresh link on the expired page by entering the purchase email; the new link is sent only to that email address. Up to 3 fresh links can be requested every 30 days; further help is available from the Seller at help@theanxietymethod.com.
The community runs on Discord, a third-party platform. Using the community requires a Discord account and is also subject to Discord’s own terms and policies.
7. Immediate delivery, withdrawal and refunds
The Method is digital content intended to be delivered immediately to the purchase email after successful payment. In addition to any mandatory rights under applicable law, the Seller voluntarily offers a 30-day money-back guarantee for purchases of The Method and The Method + Private Community. To request a refund under this voluntary guarantee, the customer must email the Seller within 30 days of purchase using the email address used at checkout and identify the relevant order. The voluntary guarantee applies only if no file has been downloaded and the video lessons have not been opened from the download page for that order.
For consumers, the statutory 14-day withdrawal right for digital content supplied without a tangible medium may be lost once delivery begins where, before delivery, the consumer has expressly consented to immediate delivery, acknowledged that the right of withdrawal is lost when delivery begins, and the legally required confirmation has been provided. Where those legal conditions have not been satisfied, any mandatory statutory withdrawal right remains unaffected.
The files and video lessons are provided on a private download page. Before the first download or video, the page asks the customer to tick a checkbox to confirm that they want the content supplied immediately and that they understand that by downloading any file or watching the video lessons they lose their statutory right of withdrawal and the voluntary 30-day money-back guarantee for that order. The Seller confirms this consent to the purchase email. If nothing has been downloaded or watched, the voluntary guarantee remains available within 30 days of purchase. Details are in the Refund & Withdrawal Policy.
This voluntary 30-day money-back guarantee is separate from and does not limit mandatory consumer rights. A customer may still be entitled to a remedy where the digital content is not delivered, cannot be accessed because of a problem attributable to the Seller, is defective or materially does not conform to the contract, or where another refund, price reduction or termination right is required by applicable law. Duplicate or erroneous charges will also be corrected.
If a refund is granted under the voluntary 30-day money-back guarantee, the customer’s licence to use the refunded digital content ends and any community access included in the refunded purchase may be revoked. Any mandatory rights that apply specifically to the ongoing digital-service element remain unaffected. The Refund & Withdrawal Policy forms part of these Terms.
8. Community rules
The private community is intended for lawful personal use. Harassment, unlawful content, spam, impersonation, distribution of other members’ private information, sharing recordings or content from the community outside it, or conduct that materially disrupts the community may result in access restrictions or removal. Any action will be taken reasonably and does not limit mandatory consumer rights.
9. Intellectual property
All content supplied as part of The Anxiety Method, including text, graphics, PDFs, video lessons, audio, exercises, tools, branding and community materials created by the Seller, is protected by applicable intellectual-property law. Purchase grants the customer a personal, non-exclusive, non-transferable licence for personal use. Customers may not resell, redistribute, upload publicly, reproduce for commercial use, or share access links, community invitations or materials with third parties.
10. Statutory consumer rights
Nothing in these Terms excludes or restricts rights that cannot legally be excluded, including rights relating to defective, non-conforming or undelivered digital content or digital services. If a product is not delivered or does not conform to the contract, contact the Seller so the issue can be handled under applicable law.
11. Governing law and disputes
These Terms are governed by the laws of the Slovak Republic. If the customer is a consumer residing in another country, this choice does not deprive the customer of mandatory consumer protections that apply under the law of the customer’s habitual residence.
If a consumer dispute cannot be resolved directly with the Seller, the consumer may use an authorised alternative dispute resolution entity under Slovak law, including where applicable the Slovak Trade Inspection (Slovenská obchodná inšpekcia). Information is available at soi.sk.
LEGAL
Privacy Policy
Last updated: 19 October 2026
1. Data controller
The data controller is Martin Macko EldoTheMaestro, Michalská 9, 811 03 Bratislava-Staré Mesto, Slovakia, IČO: 56952023, DIČ: 1128629502. Privacy contact: help@theanxietymethod.com.
2. Data we process
When you purchase, take the quiz or contact us, we may process your name, email address, billing or transaction information, order details, communications with us, and technical and usage information about how the website is used (for example device, browser, pages viewed and interactions).
If you take the quiz, your individual answers are used in your browser to calculate your result and are not stored by us. If you choose to receive your result by email, we process your name, email address and your result category to send it.
3. Purposes and legal bases
- Purchase and delivery: to perform the purchase contract, deliver The Method and community access, provide customer support and handle refunds or legal claims (performance of a contract).
- Legal obligations: to comply with accounting, tax and other legal obligations (legal obligation).
- Customer emails: as a customer, we may send you occasional emails about using The Method and about our own similar products. You can unsubscribe at any time from any email or by contacting us (legitimate interest, where permitted by law for existing customers).
- Quiz emails: if you enter your email in the quiz, we send your result and occasional practical emails from The Anxiety Method. You can unsubscribe at any time (consent).
- Website analytics and advertising measurement: to understand how the website is used, measure the results of our advertising and improve the website (see section 7).
- Security: to prevent fraud and misuse (legitimate interest).
4. Payment processing
Payments are processed by Stripe. Stripe receives and processes payment and transaction data in accordance with its own privacy terms and applicable data-protection law. The Seller does not receive your full payment-card number.
5. Recipients and service providers
Personal data is shared only where necessary with service providers that help us operate the business, including:
- Stripe (payments);
- Resend (sending purchase, delivery and quiz-result emails);
- Brevo (managing our email lists and sending customer and quiz emails);
- Netlify (website hosting and delivery of digital files);
- Discord (hosting the private community, if you join it; your use of Discord is also governed by Discord’s own privacy policy);
- Meta Platforms (Meta Pixel and Conversions API), Google (Google Analytics) and Microsoft (Clarity) for analytics and advertising measurement, as described in section 7;
- professional advisers, and public authorities where disclosure is legally required.
Some of these providers are located outside the European Economic Area, including in the United States. Where data is transferred outside the EEA, this is done on the basis of appropriate safeguards such as an EU adequacy decision (including the EU–US Data Privacy Framework where the provider is certified) or the European Commission’s standard contractual clauses.
6. Retention
We keep personal data only for as long as necessary for the purposes described above, including fulfilment of the contract, support, legal claims, and retention periods required by tax, accounting and other applicable law. Email-list data is kept until you unsubscribe or ask us to delete it.
7. Cookies, analytics and tracking
This website uses the following tools in addition to technically necessary functions:
- Meta Pixel and Meta Conversions API to measure the results of our advertising on Meta platforms (for example page views and completed purchases). For purchases, a hashed (encrypted) form of your email address may be sent to Meta to match the purchase to an ad.
- Google Analytics 4 to understand website traffic and usage.
- Microsoft Clarity to understand how visitors use the page (for example clicks, scrolling and session replays), with form fields and quiz content masked.
These tools may use cookies or similar technologies on your device. You can block or delete cookies in your browser settings and use the opt-out options offered by Meta, Google and Microsoft. When you proceed to Stripe, Stripe’s website and technologies are governed by Stripe’s own policies.
8. Your rights
Subject to applicable law, you may have rights to access, correct, erase or restrict your personal data, object to certain processing (including processing for direct marketing at any time), withdraw consent at any time without affecting earlier processing, receive portable data, and lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov SR). To exercise a right, contact help@theanxietymethod.com.
LEGAL
Refund & Withdrawal Policy
Last updated: 28 October 2026
1. General refund policy
All purchases are one-time digital purchases. In addition to any mandatory rights under applicable law, the Seller offers a voluntary 30-day money-back guarantee for purchases of The Method and The Method + Private Community. The guarantee applies only as long as no file has been downloaded and the video lessons have not been opened from the download page for that order (see section 2). To use this voluntary guarantee, email the Seller within 30 days of purchase from the email address used at checkout and provide enough information to identify the relevant order. No reason is required.
2. The Method
The Method is digital content supplied without a tangible medium (including the guide, tools, video lessons and audio materials described on the sales page) and is intended to be delivered immediately to the email address used at checkout. Although statutory withdrawal rights for immediately delivered digital content may be lost when delivery begins under the conditions described below, the Seller still voluntarily offers the 30-day money-back guarantee described in this policy.
Where applicable law grants a statutory withdrawal right, the customer may lose that right once delivery begins if, before delivery, the customer expressly consents to immediate delivery, acknowledges that the right of withdrawal is lost when delivery begins, and the legally required confirmation is provided. If those requirements have not been satisfied, any mandatory statutory withdrawal right remains unaffected.
Downloading or watching ends the right of withdrawal and the money-back guarantee. The files and the video lessons of The Method are provided on a private download page. Before the first download or video, the customer is asked to tick a checkbox confirming that they want the content supplied immediately and that they understand that by downloading a file or watching the video lessons they lose their statutory right of withdrawal and the voluntary 30-day money-back guarantee for that order. Downloading any file (including a single PDF, the audio file or the complete package) or opening the video lessons counts as supply of the digital content. The Seller confirms this consent to the purchase email.
If no file has been downloaded and the video lessons have not been opened, the voluntary 30-day money-back guarantee remains available within 30 days of purchase. Simply receiving the delivery email or opening the download page without downloading does not end the guarantee.
3. Method + Private Community
The Method + Private Community option is a one-time purchase that includes The Method plus lifetime access to the private community (including weekly live group calls, weekly challenges and check-ins, and Q&A) as described in the Terms. The Seller also voluntarily offers the same 30-day money-back guarantee for this option if the request is made within 30 days of purchase and no file of The Method has been downloaded and its video lessons have not been opened for that order, as described in section 2.
The community is an ongoing digital service. Any mandatory consumer rights that apply to the service element, including rights that cannot legally be waived, remain unaffected. If applicable law requires a refund, price reduction, termination or other remedy in relation to only part of the bundle, that remedy will be handled in accordance with the applicable law.
4. When a refund or other remedy may still apply
This policy does not remove mandatory consumer rights. Separately from those mandatory rights, the voluntary 30-day money-back guarantee may be used even where no legal defect exists, provided the request is made on time and nothing has been downloaded or watched. Downloading or watching does not affect the remedies listed below, which apply where the content is not delivered, cannot be accessed or is defective. Depending on the circumstances and applicable law, a customer may also be entitled to redelivery, repair or restoration of access, a price reduction, termination of the contract, or a refund where:
- The Method or community access was not delivered;
- the digital content cannot be opened or accessed because of a problem attributable to the Seller and the issue is not remedied within a reasonable time;
- the digital content or digital service is defective or materially does not conform to what was promised;
- the same order was charged more than once or an incorrect amount was charged; or
- a refund, price reduction, withdrawal or termination right is otherwise required by mandatory applicable law.
Where a technical delivery issue can reasonably be fixed by resending the access link, restoring access or providing a working copy, the Seller may first provide that remedy where permitted by law. If a refund is granted, the customer’s licence to use the refunded digital content ends and any community access included in the refunded purchase may be revoked.
5. Withdrawal rights
Consumers generally have a statutory withdrawal period for distance contracts where the law grants that right. For digital content, that right is lost when the customer downloads a file or opens the video lessons after giving the consent and acknowledgement described in section 2. For the community service element, any mandatory withdrawal rules applicable to digital services continue to apply and are not excluded by this policy.
6. Requesting help, a statutory remedy or a refund
Email help@theanxietymethod.com with your name, purchase email, order date, product purchased and a short description of the issue. If you are requesting the voluntary 30-day money-back guarantee, say that clearly. The Seller checks whether any file was downloaded or the video lessons were opened for that order before approving it. If you are exercising a statutory withdrawal right that still applies, clearly state that you wish to withdraw from the contract.
“Order email: [email]. Product: [product]. Order date: [date]. Issue: [brief description]. Requested remedy: [30-day guarantee refund / redelivery / restored access / price reduction / refund / withdrawal where applicable].”
Request support / statutory remedy
LEGAL
Disclaimer
Last updated: 19 October 2026
Educational purpose
The Anxiety Method is a self-development and educational product based on personal experience and practical exercises. It is not psychotherapy, medical care, psychiatric treatment, diagnosis, crisis support or a substitute for treatment from a qualified professional.
Community, live calls and Q&A
The private community, live group calls, challenges, check-ins and Q&A are peer support and educational guidance. They are not therapy, counselling, medical advice or crisis support. Content posted by other members reflects their own views and experiences and is not reviewed or endorsed by the Seller.
No guaranteed outcome
Results vary between individuals. Testimonials, reviews, ratings and examples describe individual experiences and do not guarantee that another person will obtain the same result.
Use responsibly
You are responsible for deciding whether an exercise is appropriate for you and for using reasonable judgment and personal safety. Do not use any exercise to place yourself or another person in danger, break the law, harass others, or ignore professional medical advice.
Professional and emergency support
If anxiety or another mental-health concern is severe, persistent or materially affects daily functioning, consider speaking with a licensed healthcare or mental-health professional. In an emergency or where there is an immediate risk of harm, contact the appropriate local emergency service or crisis service.
